Welcome to the first edition of Ironwood Insights! We're excited to introduce this new platform to keep both our existing and prospective partners in the Financial Institution industry and beyond informed and engaged.
Through this newsletter, we'll share updates on Ironwood's growth, spotlight key initiatives, and highlight how we're supporting our partners across the industry.
Joan Kuykendall
"Behind every successful woman is a tribe of other successful women who have her back." - Kelly McNeils
At Ironwood, we believe in the power of community. We'd like to wish all our current and future Financial Institution partners a happy Community Banking Month!
To celebrate, we're proud to sponsor the Women in Banking Conference hosted by the Wisconsin Bankers Association on April 23 in Wisconsin Dells, WI. Jacqueline Niles, our SVP of FI Sales, will be attending this exciting event.
We're also thrilled to welcome Denise Manley to the Ironwood family–please see her bio below.
At Ironwood, we understand the importance of the relationships you have with your customers. They rely on you for sound business advice and financial guidance–especially in the competitive world of payment processing. You need more than a payment vendor. You need a partner you can trust to help support and enhance those relationships.
We're here to create tailored agent, referral, or hybrid programs that meet the specific needs of your organization and your customers – with personalized service you can count on.
Resource Bank
El Jimador – home of the "Best Mexican Food" and known for its "magical atmosphere" – has been a long-time customer of Resource Bank. If you're in the DeKalb, IL area and looking for the perfect place to celebrate Cinco de Mayo, be sure to book early!
Resource Bank helped El Jimador save thousands of dollars annually in processing fees and is now assisting the restaurant with setting up mobile devices for its catering services.
Resource Bank Team and Team Ironwood enjoying dinner at El Jimador
New here? Let's keep the conversation going. Click below to connect with Ironwood.
New Hire SpotlightDenise Manley With more than 25 years of sales experience–including 14 years in the merchant services and banking industry at Citizens & Northern Bank in Wellsboro, PA–Denise Manley is a dynamic, strategic sales leader committed to growth and delivering exceptional value. |
As Vice President of Sales for Financial Institutions, Denise brings a powerful combination of business development expertise, customer service excellence, and a results-driven approach. She is known for building long-term partnerships, leading high-performance teams, and bringing energy and enthusiasm to every endeavor.
Denise's success comes not only from her deep industry knowledge but also from her ability to inspire and empower those around her. Her passion for innovation and her dedication to creating meaningful impact make her a standout leader in financial services.
Outside of work, Denise lives in Troy, Pennsylvania, where she enjoys spending time with her two daughters and their two golden retrievers. A passionate hiker and traveler, she finds balance and inspiration in the great outdoors and through exploring new places.
Team Ironwood at ETA Transact 2025
ETA Transact 2025, hosted by the Electronic Transactions Association, is a premier event for the payments industry. Held April 2-4 in Las Vegas, NV, the conference featured the latest trends and innovations in payments technology, immersive educational sessions, and a wide range of exhibitors.
Team Ironwood had an incredible experience engaging with industry leaders, exploring cutting-edge technologies, and connecting with peers. Highlights included meeting Dejavoo Systems, provider of the iPOSpays Omni-Commerce Gateway, and Priority Commerce, known for its comprehensive banking and treasury solutions through the Passport platform.
Team Ironwood at the Wisconsin Bankers Association Bank Executives Conference
Ironwood was proud to be a general sponsor at the 2025 WBA Bank Executives Conference, held February 5-7 at the Pfister Hotel in Milwaukee. This premier event brought together Wisconsin's top banking leaders for three days of learning, networking, and innovation.
Highlights included:
As a proud supporter of this event, Team Ironwood remains committed to the continued success of the banking community in Wisconsin and beyond.
Congratulations to our basket winners!
Team Ironwood at Illinois Bankers Association's ONE Conference
Team Ironwood was also excited to connect with so many professionals at this year's IBA ONE Conference. A special thank you to the Illinois Banker Association for hosting a fantastic event!
We appreciated the opportunity to discuss the latest trends and innovations in banking, and to share how Ironwood can support your community bank's growth and success.
Thank you for your interest in our solutions – we look forward to continuing the conversation. Don't hesitate to reach out if you have any questions or need more information.
And congratulations to our basket winners–enjoy your gourmet coffee!
Lunch & Learn
Mark your calendars for our upcoming Lunch & Learn, taking place on Thursday, May 15 at 11:00 AM CT.
The session topic is: "The Ironwood Advantage: The Benefits of Doing Business with Ironwood."
We'll explore the unique advantages of partnering with Ironwood and provide an overview of our agent, referral, and hybrid partnership models–including the support structure associated with each. We'll also include a brief review of our Grow Revenue Organically (GRO) Program.
To inquire about registering for the session, please complete the contact form below.