A Message to Our Customers

These are challenging times. At Ironwood, the safety and well-being of our team members, partners, and customers is our greatest priority.

As your Merchant Services provider, we do not expect any interruptions in our level of service to your business due to the contingency plans we already have in place for these types of unexpected situations, including the ability to work remotely. We are dedicated to providing you the highest quality of service possible.

We understand our small business merchants are some of the hardest hit economically in the current environment. Please keep the following in mind when navigating through these challenges:

  • It is more important than ever to meet your customers where they are. The following services can help you achieve this:
    • Mobile payments
    • Invoicing
    • Online ordering
    • Payment and donation links on your website
  • Gift cards can be purchased by customers today for products and services in the future. This will help with cash flow while keeping your customers engaged with your business.
  • Check guarantee services can help protect cash flow.
  • Cash discount and surcharge programs can help reduce or eliminate processing fees. 

If you would like to speak with an advisor to see if adding any of the above services to your existing account makes sense for your business, please reach out to us.

We are closely monitoring this ever-evolving situation in order to respond to and prioritize the needs of our customers, as well as the health and safety of our employees. We are here to serve you and your business and will continue to communicate any updates during this challenging time. 


We provide the latest in payment processing solutions customized to fit our customers’ needs, but our priority is building long-lasting relationships driven by our core values of integrity, transparency, and teamwork.

Integrity in merchant services


We believe in being honest and fair. You can trust us to do the right thing even when the decisions are tough.

Transparency in merchant services


We believe in open communication and accountability. From our pricing to our partnerships, we want you to see exactly what we see.

Teamwork in merchant services


We believe in working together to find the best solutions for you and your customers. When we work together, we all succeed.

Looking for a partner?


Community bank partnerships built on flexibility, transparency, and accountability.

Merchant Services for Strategic Partners


Unique partnerships dedicated to giving back to universities and non-profits.

Merchant Services


Dedicated resources to help merchants compete in today’s environment.

Hear what our customers have to say.